Download and install an alternative antivirus to prevent your device from getting malware. Follow our instructions to remove all Malwarebytes files from your device. I tried out the cheapest plan and had no problems getting my money back. Sign into Malwarebytes, cancel your auto-renewal, then submit a ticket to Malwarebytes customer support to request a refund. Short on time? Here’s how to cancel your Malwarebytes subscription and get a refund in 2023: